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Benjamin Franklin Plumbing

Visit Website         Phone: 1-877-BEN-1776        email
22 Digital Dr.    Novato, CA 94949
   
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Welcome to Benjamin Franklin

Benjamin Franklin Plumbing, Local 24 Hour Plumbers, proudly provide expert plumbing services to the North Bay CA area – San Francisco, Marin and Sonoma County including San Francisco, Santa Rosa, San Rafael, Novato, Fairfax, San Anselmo, Kentfield, Larkspur, Corte, Madera, Greenbrae, Ross, San Quentin, Marin City, Sausalito, Mill Valley, Muir Beach, Belvedere, Tiburon, Petaluma, Penngrove, Cotati, Rohnert Park, Lagunitas, Woodacre, Nicasio, Forrest Knoll, San Geronimo and surrounding communities.

We are locally owned and operated, proud to be a Diamond Certified company, are members of the Chamber of Commerce and Better Business Bureau (BBB) with an A+ Rating and we are Licensed, Bonded and Insured. We are honored to provide 24 Hour Emergency Plumbing Services by Licensed Plumbers in the North Bay California area since 1995.

24 Hour Emergency Plumbing Service, an Exclusive On-Time Guarantee and Money Saving Coupons

Have a plumbing problem?

Don't want to spend hours of your valuable time waiting for a plumber?


Benjamin Franklin Plumbing provides 24 Hour professional on-time plumbing repair service, replacement and installation of:

  • Plumbing Repairs
  • Licensed local plumbers for expert plumbing repair services
  • Water Heaters - gas water heaters, electric hot water heaters & tankless water heaters
  • Drain Cleaning Services - Clogged Drains? Backed up or smelly drain? We fix all your Drain problems!
  • Leak detection and leak repairs
  • Toilet repairs, toilet installation and replacement - Leaky toilet? Clogged toilets? Toilet constantly running? Call now for all Toilet Repairs
  • Showers, Bathtubs and Sink Repair and Replacement
  • Faucet installation
  • Gas Line installation & repairs
  • Main Water Lines – leak detection, repair, replacement & installation
  • Sewer Lines – leak or smell detection, sewer line repair, replacement & installation
  • Video inspections
  • Pipe repair and replacement
  • Pumps
  • Garbage disposals
  • Instant hot water systems (on-demand hot water)
  • Water purification systems
  • And More…..
  • WE FIX ALL YOUR PLUMBING PROBLEMS!

 Here is what you can expect:

  • Save Time – If There’s Any Delay, It’s YOU We Pay!

    Here's the story behind Benjamin Franklin's punctuality promise.

    We promise we will NEVER keep you waiting. And if we do, you are paid $5 per minute for your time ... for every minute we're late.* Benjamin Franklin Plumbing is America's first plumbing service company to promise customers perfect punctuality.

    How can we afford to do this? Our Plumbers aren't typical plumbers. We hire and train talented people who understand the value of your time and treat you and your home with respect. We also back their punctuality with technology.

    * There's a $300 maximum for late service appointments. Customers receive a verification confirmation number when an appointment is scheduled.

  • Save Money – Fair and Honest Pricing Policy

    Unlike contractors that hand you a "jaw-dropper" bill just before they leave ... Benjamin Franklin Plumbing believes in pricing that's fair, honest, and upfront.

    We give you options for solving your plumbing problem, tell you how much each costs to the penny, then wait for your approval before we do the work.

    Our simple StraightForward Pricing¨ is just one of the many reasons we have so many repeat customers.

  • No Hassle – Mini Warehouse on Wheels

    "A penny saved is a penny earned." -Benjamin Franklin

    How many times have you had a service contractor show up to do a repair only to leave again in the first 30 minutes? What's the reason most commonly given? "I have to go get a part."

    Benjamin Franklin Plumbing trucks are fully stocked with thousands of repair and replacement parts. This means that 97% of the time we can solve your plumbing problem on-the-spot in one trip ... saving you money.

  • Be Safe – Plumbers that are Skilled, Trained, Experienced, Neat Clean, Courteous and Drug Free

    The Benjamin Franklin Plumber who shows up at your front door isn't some run-of-the-mill plumber. He's trained, skilled, and experienced ... PLUS he's neat, clean, courteous and drug-free. He's a one-of-a-kind professional you'll feel comfortable having in your home.

    Trained: All Benjamin Franklin participate in ongoing continuing education programs. They regularly attend seminars on everything from the latest in plumbing technology to polishing their customer service skills.

    Skilled: Not every plumber has the skill to be on our team. Our plumbing professionals are screened and trained to assure that only the "cream of the crop" wear the Benjamin Franklin Plumbing uniform. Each one is a truly skilled craftsman whose skills have been tested before he wears our uniform.

    Experienced: All our plumbers are experienced professionals who have apprenticed with master plumbers before going "solo" on a repair call. We know experience matters when you've got a plumbing problem threatening your family's comfort or safety. We don't hire "newbies," then let them gain experience at your expense.

    Neat, Clean, Courteous, and Drug-Free: The Benjamin Franklin plumber who knocks on your door will be wearing a neat, clean, grease-free uniform. Friendly, courteous and mindful that your home is your castle, he'll even slip on shoe covers before entering. As important as their competency and cleanliness is their integrity. All Benjamin Franklin employees go through background checks before being hired and random drug-testing throughout their tenure.

  • Rest Easy – 100% Guarantee

    Your complete satisfaction with both our service and plumbers is 100% guaranteed.

    If our Benjamin Franklin Plumbing plumbers smokes or swears in your home or on your property, you don't pay a penny.

    If our Benjamin Franklin Plumbing plumber doesn't wear shoe covers when he's inside your home OR leaves your home without cleaning up, you don't pay a penny.

    If our Benjamin Franklin Plumbing plumber isn't drug-free, you don't pay a penny.

    Plus, all repairs are guaranteed for 2 full years. If a repair fails, we'll redo it ABSOLUTELY FREE.

  • Quality Work – Customer Bill of Rights

    Here's what you can expect when you choose Benjamin Franklin Plumbing:

    • We'll be there when we say we'll be there.
    • We provide professional, appropriate solutions to your plumbing problems.
    • We will solve your plumbing problem to your satisfaction.
    • We're concerned with your safety. That's why we employ only qualified, drug-free personnel.
    • We always quote a straight-forward price up front, before we do any work.
    • We treat you and your home with respect.

 

Benjamin Franklin Plumbing is the nation's first plumbing service company to promise perfect punctuality. Your time is valuable and we know it. That's why, "If there's any delay, it's you we pay." If we're late for your service appointment, you'll get paid $5.00 per minute up to $300.

How can we promise such punctuality? It's because of our people, our culture, and our technology. Using the latest software, our customer service staff promptly schedules and routes your call. Then a skilled plumber arrives at your home driving a fully stocked truck.

It all adds up to on-time service -- perfect punctuality -- for every customer, every time.

Most important we offer 100% Customer Satisfaction!

Ask about Ben's Ironclad Guarantee. Simply put we stand behind what we do. All of our repairs are guaranteed for 2 full years.

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